Plus Agency – Facebook Agency Ad Accounts

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Terms of Services

This is an agreement between you and Plus Agency, including but not limited to Plus Agency, part of Digital Plus Agency LLC, and its affiliates who are operating (“Plus Agency” or “we”). Please read these Terms of Services, and the other applicable rules, policies, and terms available on the Plus Agency website. By using the Services, you agree to be bound by the terms of this Agreement on behalf of yourself, your company, and others who use Services under your account. If you do not accept the terms of this Agreement, then you may not use the Services. Your use of any of the Services is subject to any additional rules, policies, and terms that apply to those Services.

For the purpose of these Terms of Services:

“Services” means digital content, support, and other available resources that Plus Agency provides to you. Plus Agency will help you create advertising accounts under the Plus Agency account and provide related support that allows you to run such advertising accounts for your business purposes.

“Website” means

“Digital Content” means digitized content (including third-party content), such as videos, music, apps, games, skills, photos, audio, books, newspapers, magazines, and related features and functionality.

We reserve the right to update and change the Terms of Services by posting updates and changes to the Website. You are advised to check the Terms of Services from time to time for any updates or changes that may impact you, and if you do not accept such amendments, you must cease using the services. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

You must read, agree with, and accept all of the terms and conditions contained or expressly referenced in these Terms of Services before you access the Website and use our Services.

Section 1 – Use of Services

To use the Services, you must follow the following requirements and process:

A. Requirements

By agreeing to these Terms of Services, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use the Services.

You shall not use our Services for any illegal or unauthorized purpose nor may you, in the use of the Services, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any malware or viruses or any code of a destructive nature.

The Website does not contain discriminatory content on the basis of age, gender, race, ethnicity, nationality, religion, sexual orientation, or any other protected status.

B. Our Working Process to Use Services

  1. You get in touch with our customer support team to get all the info you need about our service.
  2. You provide your company name, company address, and your full name.
  3. We prepare the contract and the first invoice for you.
  4. You sign the contract and send the first transfer (Setup Fee + first top up).
  5. We create your client file and we share with you instructions on how to request ad accounts.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

By using the Services, you agree, without limitation or qualification, to be bound by and to comply with platform policies, these Terms of Services, and any other posted guidelines or rules applicable to any website where these Terms of Services are found. We may make improvements and/or changes to the Website at any time. Although we attempt to periodically update information on the Website, the information, materials, and services provided on or through the Website may occasionally be inaccurate, incomplete, or out of date. We do not have a duty to update information contained on the Website, and we will not be liable for any failure to update such information.

We understand that your platform account and all activities of the advertising accounts, including but not limited to spending advertising budget, content, photo, video, music, and products, are owned and managed by you, thus you must be solely responsible for all activities happening in your account and advertising accounts.

Section 3 – Rights and Responsibilities

a. Plus Agency Rights and Responsibilities

6.Receive Setup fee in full as mentioned in the Payment Policy.
7.Support you in handling all issues regarding the provided advertising accounts.
8.Suspend or close any advertising accounts in case you do not comply with platform policies and violate any terms as listed on the Website. Any signs of violating platform policies include but are not limited to rejection of campaigns or receiving warning letters from Facebook, Google, TikTok, etc.
9.Top-up to Advertising Accounts within 8 working hours when Plus Agency receives the advertising budget.
10.Consult and support you to set up Facebook, Google, etc., accounts and advertising accounts.
11.Review campaigns and appeal campaigns if they meet appeal requirements.
12.Refund the balance in advertising accounts to you within 5 to 21 business days if you stop using advertising accounts.
13.Transfer balances between advertising accounts in accordance with Facebook, Google, etc., policies.
14.Keep confidential information in accordance with Facebook, Google, etc., policies and applicable laws.
15.Plus Agency has the right to disable and remove the ads in case of violating Plus Agency and Ads Policy.
16.If you intentionally create multiple accounts to profit from the trial period on the system, Plus Agency reserves the right to block all violating accounts without prior notice.

b. Your Rights and Responsibilities

17.Be provided advertising accounts by Plus Agency.
18.Receive all supports from Plus Agency when you use Services, including but not limited to top-ups to advertising accounts, active functions, and other support to manage advertising accounts stably.
19.Be refunded the balance if stopping the use of advertising accounts.
20.Keep confidential information in accordance with the policy and applicable laws.

Section 4 – Termination

Your rights under this Agreement will automatically be terminated without notice if you fail to comply with any of its terms. In case of such termination, Plus Agency may immediately revoke your access to the advertising accounts.
For this circumstance, on a case-by-case basis, you may not receive any balance from Plus Agency.
In case you request to stop using one or all advertising accounts, the remaining balance shall be refunded to you or transferred to active advertising accounts within 5 business days if there are no issues incurred from your activities.

Section 5 – Dispute

Any dispute or claim arising from or relating to this Agreement is subject to the dispute resolution, governing law, disclaimer of warranties, limitation of liability, and all other terms on the Website.

Section 6 – Disclaimer of Warranties and Limitation of Liability

Disclaimer of Warranties and Limitation of Liability. All products or resources are developed and manufactured by Plus Agency and third parties, and we have no responsibility or liability for any aspect of your activities except our providing Services. Without limiting the Disclaimer of Warranties and Limitation of Liability terms on the Website, unless otherwise required by applicable law, in no event will our or our licensors’ aggregate liability with respect to any claim arising from or related to this Agreement or your use of our Services exceed hundred fifty dollars ($150.00).

Section 7 – Changes to Terms of Service

You can review the most current version of the Terms of Services at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Services by posting updates and changes to our Website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Services constitutes acceptance of those changes.

Section 9 – Refund Policy

Clients wishing to cancel their service are not eligible for pro-rated refunds. Clients should note that, setup fees are not eligible for refunds. Any payments made for subscriptions are final and non-refundable, underscoring the importance of reviewing subscription terms and conditions prior to purchase. Clients may request a refund of their unspent ad account balance and any funds in their Plus Agency wallet, provided a minimum of $1 has been spent on the ad accounts. Requests for refunds should be directed to, and Plus Agency commits to processing such refunds within 5 business days, although this may extend to 30 business days depends on the balance in exceptional cases due to supplier delays. Clients are responsible for any transaction fees incurred during the refund process, and refunds will only be issued to the original payment method.

Section 10 – ASSIGNMENT

This agreement and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Plus Agency without restriction.

Section 11 – Contact Information

For help with the Services or resolving other related issues, please contact Customer Service at email:

Terms of Services

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Policy describes how Plus Agency and its affiliates (collectively “Plus Agency”) collect and process your personal information through websites, devices, and products that reference this Privacy Policy. By using Plus Agency’s Services, you are consenting to the practices described in this Privacy Policy.

What Information Does Plus Agency Collect?
For What Purposes Does Plus Agency Use Your Information?
What Information Do You Receive From Us?
Does Plus Agency Share Your Information?
How Secure Is Information About Me?
What Information Does Plus Agency Collect?

We collect your information in order to support your use of the platform. Moreover, your information also allows us to support you while you are using the platform.

Here are the types of information we collect:

  • Your account information
  • Your payment information
  • Your campaigns

All information we receive from you is for the purpose of your stable business operation. You also understand that we only provide your information to Facebook, Google, TikTok, etc.

For What Purposes Does Plus Agency Use Your Information?
We use your information to operate, provide, develop, and improve the Services that we offer you. These purposes include:

  • Supporting you to use the platform under the scope of Services that Plus Agency provides (visit Terms of Services to know more about Services).
  • Complying with legal obligations. In certain cases, we collect and use your information to comply with laws.
  • Communicating with you. We use your information to communicate with you in relation to Plus Agency via different channels (e.g., by phone, e-mail, chat).

What Information Do You Receive From Us?

To help you use our Services, you will receive certain information:

  • Our pricing policy applied for you
  • Our payment information
  • Consultancy to help you use the platform that we do not publish to any channels

You understand that you have not been permitted to share and provide any information you received from us for any purpose to any third party.

Does Plus Agency Share Your Information?

Your information is an important part of our business, and we are not in the business of selling your information to others. We share your information only as described below and with subsidiaries of Plus Agency that either are subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy.

  • Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf.
  • Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, your information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the customer consents otherwise). Also, in the unlikely event that Plus Agency or substantially all of its assets are acquired, customer information will, of course, be one of the transferred assets.
  • Protection of Plus Agency and Others: We release accounts and other information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Services and other agreements; or protect the rights, property, or safety of Plus Agency, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

How Secure Is Information About Me?

We design our systems with your security and privacy in mind.
We work to protect the security of your information during transmission by using encryption protocols and software.
We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs.